Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or bank holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
- Standard Shipping (UK): 3–5 business days — £3.99 (free on orders over £X)
- Express Shipping (UK): 1–2 business days — £6.99
- International Shipping: 7–14 business days — rates calculated at checkout
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Orders If your order arrives damaged or goes missing, please contact us at [your email] within 14 days of the estimated delivery date and we'll make it right.
International Orders Customers outside the UK are responsible for any customs duties, taxes, or import fees that may apply upon delivery.
Contact Us Questions? Reach out at [bahteeyahgoode@gmail.com] or via our contact page.